At Go ED Medicine, we are dedicated to providing you with high-quality products and exceptional customer service. We understand that sometimes, a product might not meet your expectations or needs, and we are here to assist you with our straightforward refund and returns process.
Refunds
Eligibility for Refunds
To be eligible for a refund, please ensure that:
- The item was purchased within the last 30 days.
- The item is unused, in the same condition that you received it, and in its original packaging.
Non-Refundable Items
Certain types of items cannot be refunded, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
How to Request a Refund
To initiate a refund, please contact our customer service team at contact@goedmedicine.com with your order number and reason for the return. Our team will review your request and provide instructions on how to proceed.
Processing Your Refund
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Returns
How to Return an Item
To return an item, please follow these steps:
- Contact our customer service team at [insert contact email] to obtain a Return Merchandise Authorization (RMA) number.
- Pack the item securely in its original packaging, including any accessories, manuals, and documentation.
- Write the RMA number on the outside of the package.
- Ship the package to the address provided by our customer service team.
Return Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at contact@goedmedicine.com and follow the return process mentioned above.
Contact Us
If you have any questions about our refund and returns policy, please do not hesitate to contact us at contact@goedmedicine.com. Our customer service team is here to help and ensure you have a smooth experience with Go ED Medicine. of Get more Information get in Touch with Us
Thank you for choosing Go ED Medicine. Your satisfaction is our priority.